Privacy Policy

Stormdog (hereinafter the "Company") values the personal information of its users and complies with the Personal Information Protection Act and other relevant laws and regulations.
Through this Privacy Policy, the Company explains how the personal information provided by users is used and for what purposes, and what measures are taken to protect it.

1. Collection of Personal Information

The Company collects only the minimum personal information necessary to provide its services.

■ Items Collected
- Services available without login: No personal information is collected.
- Services with login functionality: [Required] ID, password, game usage information
- At payment: Information required for payment (information provided by the open market, etc.)
- When participating in events: [Required] Email address
- When submitting an inquiry: [Required] Email address

In addition, the following information may be collected automatically during use of the service.
- IP address, access logs, service usage records
- Device information (OS, device model, advertising identifier, etc.)

2. Use of Personal Information

The Company uses the collected personal information for the following purposes.
- User identification and service provision
- Operation and management of game services
- Payment and refund processing
- Handling inquiries and customer support
- Service improvement and development of new services

3. Provision and Consignment of Personal Information

In principle, the Company does not provide users' personal information to external parties.

However, exceptions are made in the following cases.
- When the user has given prior consent
- When required by law or requested by an investigative agency

Where necessary to provide the service, the Company may consign some tasks to external providers.

4. Retention and Destruction of Personal Information

After the purpose of collecting and using personal information has been achieved, the Company destroys the relevant information without delay.

However, where retention for a certain period is required by relevant laws, the information is stored securely for that period.

- Records related to electronic commerce: up to 5 years
- Records of consumer complaints and dispute handling: up to 3 years
- Access logs: up to 3 months

Electronic files are deleted in a manner that makes them unrecoverable, and paper documents are shredded or incinerated.

5. Rights of Users

Users may request access to, correction of, or deletion of their personal information at any time.

Such requests may be submitted through the contact below, and the Company will take action without delay.

6. Automatic Collection Devices

The Company may use cookies and advertising identifiers to improve services and provide customized services.

Users may refuse such collection through their device settings.

7. Efforts to Protect Personal Information

The Company applies technical and administrative safeguards to ensure the security of personal information.

8. Personal Information Protection Officer & Contact

The Company designates a Personal Information Protection Officer who oversees personal data processing and handles user complaints and remedies.

- Business name: Stormdog (Stormdog Games)
- Representative: Kim Minkyoung
- Business registration number: 759-48-01011
- Personal Information Protection Officer: Kim Minkyoung
- Email: yuopuky@stormdoggames.com

Requests to access, correct, or delete personal information, and any related inquiries, may be submitted to the contact above, and the Company will take action without delay.

9. Notice of Changes

This Privacy Policy may be amended in accordance with relevant laws and service policies.
Any changes will be announced through notices within the service.

This policy takes effect from July 1, 2024.